Thank you for visiting the Sanako Support page from the UK Team.  As a valued customer we hope that you find what you need here.

  • Click Downloads to go to our downloads page
  • Click FAQs to go to our Frequently Asked Questions page

Remember – if you don’t find what you need then (as ever) please contact us on and we will always help.

Are you a Support Contract holder?  We offer fully inclusive contracts to provide peace of mind – we keep you running and work with your IT support team to provide preventative advice and immediate fault resolutions.

GotoassistGet immediate and effective remote support from one of our Team using GoToAssist

80% of issues can be solved remotely and for those that can’t we can come to site


If you are one of our Support Contract holders then you can book a remote session or site visit using the form below.  One of our Team will get back to you to agree the best course of action.  Not a Support Contract holder?  Simply contact and we will be very happy to speak to you about the type and level of cover that would be best for you.  If you needs us then we will be there!

UK Support Contract Holder Request Form

This form is completed by our contract holders when they need a remote session or on-site visit.
  • Please provide any further details that may help us to support you